Agreement to these terms
These terms cover two things: using this website, and engaging Kalpabriksha Technologies for work. By browsing the site, sending an enquiry or accepting a proposal from us, you agree to them.
Where a signed proposal, quotation or scope document says something different from this page, that document wins for that project. This page is the default; it is not meant to override what we agreed with you in writing.
What we provide
We design, build and hand over software systems. Depending on the engagement, that includes:
- AI chatbots and agents, and AI automation systems.
- Business process automation and workflow pipelines.
- Custom CRM and ERP platforms, including integration and migration.
- Custom web development, web applications and websites.
- WordPress and WooCommerce builds.
- API integration, webhooks and middleware.
- Technical SEO and performance work.
What you are buying on any given project is defined by the proposal for that project, not by this list.
Quotes and scope
Every project starts with a written proposal that sets out the deliverables, the price and the timeline. That document defines the scope of work. Quotes remain valid for 30 days from the date we send them.
Anything not in that document is out of scope. If you want to add to it — new features, extra pages, a further integration — we will quote it separately and start only once you have approved the addition in writing.
Payment terms
- A 50% advance is payable before work begins. We schedule your project once it clears.
- The remaining 50% is payable before final handover, deployment or transfer of accounts.
- Longer projects may be split into milestones, with the schedule set out in the proposal.
- Invoices are payable within 7 days of issue.
- Applicable taxes, bank charges and payment-gateway fees are additional to the quoted price.
- If an invoice is overdue we may pause work until it is settled, and the timeline moves accordingly.
Prices are quoted in the currency stated on the proposal. Where a project is quoted in a foreign currency, exchange-rate differences and transfer fees are borne by the client.
Revisions
Each milestone includes two rounds of revisions, so you can review our work and have it adjusted before we move on. Please consolidate your feedback into a single set of notes per round — it is faster for both of us.
Further rounds beyond those two, or changes that alter what was agreed, are treated as additional work and billed at our current rate after we have quoted them to you.
What we need from you
Projects run on time when both sides move. From you we need:
- Content, copy, images, logos and brand material, supplied in usable form.
- Access or credentials for any system we have to work with, provided securely.
- Feedback and sign-off within the windows agreed in the proposal.
- One named person who can make decisions and approve work on your behalf.
- Accurate information about your process — we build what you describe.
If these are delayed, delivery dates move by at least the length of the delay. Where a project sits idle for more than 30 days waiting on something from you, we may invoice the work completed so far and reschedule the remainder against our current availability.
Timelines
Timelines in our proposals are honest estimates based on the scope as we understand it. They are estimates, not guarantees, and they assume your input arrives as agreed.
We are not responsible for delays caused by third parties outside our control — hosting providers, payment gateways, API vendors, app-store or platform reviews — but we will tell you promptly when one occurs and work around it where we can.
Intellectual property
Once final payment has cleared, ownership of the work we built for you — source code, designs, configuration and documentation — transfers to you. You own it outright, and we will hand over repositories, accounts and credentials. Until final payment clears, that work remains ours.
Our pre-existing tools, internal frameworks, boilerplate and know-how remain our property. You get a perpetual licence to use them as part of the system we delivered, but not to resell them separately.
Third-party components keep their own licences. Paid plugins, themes, models, APIs and subscriptions are licensed in your name and remain your responsibility. Anything you supply to us — your content, trademarks and data — stays yours throughout, and you confirm you have the right to give it to us.
Cancellation and refunds
The advance is non-refundable once work has begun. At that point time has been reserved for your project and work has already been done, so there is nothing left to return.
You can cancel at any time by telling us in writing. You pay for the work completed up to that date, and you receive everything produced up to that point. If you have paid beyond that amount, the difference is returned to you. If a milestone has been delivered, it is payable in full.
We may also end an engagement — for non-payment, an unworkable scope, or unacceptable conduct — and in that case the same rule applies: you pay for the work done and receive it.
Third-party costs
Hosting, domains, SSL, email plans, AI and API usage, premium plugins, and any other recurring service the system depends on are your costs, not ours, unless the proposal says otherwise.
We will always recommend what is needed and set it up for you, but wherever possible these accounts are opened in your name so that you hold them from day one. That is deliberate: you should never depend on us for access to your own infrastructure.
Confidentiality
Anything non-public you share with us — your processes, data, pricing, plans and credentials — is treated as confidential and used only to deliver your project. This holds during the engagement and after it ends.
The same applies in the other direction to our proposals, architecture documents and internal methods. If you need a formal NDA in place before we talk, ask and we will sign one.
Case studies and publicity
We publish a completed project as a case study only with your written consent. No screenshots, client names, metrics or descriptions of your system go on this site or anywhere else until you have said yes in writing.
You can withdraw that consent later and we will remove the case study. Where a client prefers to stay unnamed, we will agree an anonymised description or publish nothing at all.
Support and warranty
For 30 days after handover we fix any defect in what we delivered, free of charge — if it does not do what the agreed scope said it would, we make it right.
- Not included: new features or changes to the agreed scope.
- Not included: problems caused by changes made by you or another developer after handover.
- Not included: breakage caused by third-party services, platform updates or expired subscriptions.
- Not included: content updates, hosting management and routine maintenance.
Beyond those 30 days, ongoing monitoring, maintenance and iteration are available on a retainer. Ask us and we will quote it.
Limitation of liability
We are liable for doing the work we agreed to do, to a professional standard. We are not liable for indirect, incidental or consequential loss — including lost profit, lost revenue, lost data or business interruption — arising from the use of what we built or from any delay.
Our total liability for any claim connected to an engagement is limited to the fees you have paid us for the affected work. Nothing in these terms limits liability where the law does not allow it to be limited.
Systems that use AI models produce outputs that are not always accurate. Where a deliverable includes AI-generated content or decisions, you are responsible for reviewing it before relying on it for anything that matters.
Using this website
The text, design, code, images and case studies on this site belong to Kalpabriksha Technologies. You are welcome to read, share and link to them. You may not copy or republish them as your own, scrape the site at scale, or reuse our case-study content in your own marketing.
You also agree not to attempt to disrupt the site, gain unauthorised access to it, or submit misleading enquiries or automated spam through the contact form.
Governing law
These terms are governed by the laws of India. The courts at Raiganj, West Bengal have exclusive jurisdiction over any dispute arising from them or from any engagement with us.
Before either side goes to court, we would ask you to raise the problem with us directly — most disagreements are a scope misunderstanding, and a conversation settles them faster than anything else.
Changes to these terms
We may update these terms as our services change. The current version is always the one published on this page, with the revision date shown at the top.
For work already under way, the version that applies is the one in force when your engagement began. We do not change the rules mid-project.
Questions
If anything here is unclear, or you need these terms adapted for your own contracting process, ask us before you sign:
- [email protected]
- Phone
- +91 94743 22424
- Location
- Itahar, West Bengal, India
Last reviewed 4 August 2026. This page describes our own practices in plain language — it is written to be read, not to be impressive, and it is not legal advice.